29 August, 2017
Sarahah, the app that allows users to anonymously comment on other users, is said to have over 18 million users cross Android and iOS.
As of August, the app has more than 62 million users, and it is among the most downloaded apps on the Apple App Store. Created by Saudi Arabian developer Zain al-Abidin Tawfiq, the app is aimed to help people identify their strengths and weaknesses.
However, it now appears that the app is collecting more just than feedback messages. Users can actually prevent the app from accessing contact data. The app became an instant hit with the users since it promised unparalleled anonymity and thus eventually became viral. He further said that the feature got "delayed due to a technical issue". When Julian tried rebooted the app after a gap on two days, all his contacts were pushed to the Sarahah servers again.
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He told The Intercept that a partner of the app was supposed to remove the data collection feature but the app "missed that" adding that Sarahah has since removed it from its servers and does not store users' contacts in its databases. In the privacy policy page, it has been stated specifically that if it plans to use your data, it will ask for consent. Which the app users can access later on through the smartphone app. Sarahah privacy concerns are now on the rise as the app has been reported to be stealing contact data. Although Sarahah does in some cases ask for permission to access contacts, it does not disclose that it uploads such data, nor does it seem to make any functional use of the information.
According to Julian, the app, quietly harvests and uploads its user's phone contacts to the company's servers including all phone numbers and email addresses stored in one's device's address books. On both iOS and Android, there is no mention of data being uploaded to a server.
Even though the app's privacy policy states that, "We will never sell the data you provide to any third party as part of personal marketing without your prior and written consent unless it was a part of bulk data used for statistics and research and it won't contain any data to identify you", it is not completely clear as to what Sarahah uses uploaded contact lists for. But all but the most expensive Android phones are notoriously slow to receive updates like Marshmallow, and around 54 percent of Android users are using older versions that don't have these permissions, and users have to be savvy enough to know where to find the app permissions (Settings Apps Gear button App permissions).